VigorHorse Official Website › Contact
ContactContact Govigorhorse About VigorHorse
Three contacts, three jobs. The order desk is +1 (302) 200-3480, for tracking, address changes, replacements and refunds. This website's desk is [email protected], for corrections to these pages. The line printed on the jar, (877) 257-0825, belongs to a different organisation and cannot see an order placed here.
Three desks, two checklists, four addresses, and what none of them can do.
Which VigorHorse desk should you contact?
Eight situations, and the desk that can actually act on each.
| What you need | Who to contact | What to have ready |
|---|---|---|
| Where is my parcel | Order desk, +1 (302) 200-3480 | Order ID, and the tracking number if one has arrived |
| Change a delivery address | Order desk, +1 (302) 200-3480 | Order ID, and the corrected address in full |
| Start a refund inside the 60 days | Order desk, +1 (302) 200-3480 | Order ID and the purchase date |
| A jar arrived damaged or sealed wrong | Order desk, +1 (302) 200-3480 | Order ID, the lot code and a photograph |
| A figure on this website looks wrong | Website desk, [email protected] | The page, the sentence quoted, and a source if you have one |
| A privacy or data request | Website desk, [email protected] | The request, in your own words |
| A question about the product as a manufactured item | The line printed on the jar, (877) 257-0825 | The lot code. That desk cannot see your order |
| Placing an order | The checkout | Nothing. No desk on this list takes orders |
Eight situations, three destinations. The last row is the one people most often try to solve with a telephone call, and it is the one that has to go through the checkout.
The split is worth understanding once rather than being surprised by. The order desk holds the order record, so it is the only party that can act on a parcel or a refund. This website's desk holds the pages, so it is the only party that can change a sentence. Neither can do the other's job.
Contacting the VigorHorse order desk
Five details that turn a long call into a short one.
With those in front of you, call +1 (302) 200-3480. That desk is open Mon–Fri 9:00am–5:00pm ET, it holds the order record, and it is the only party that can move a parcel or release a refund.
One habit is worth more than the rest: quote the lot code when the question is about the jar rather than about the parcel. It is printed on the label, it names the production run, and the batch page sets out what it does and does not prove.
Contacting the Govigorhorse website desk about these VigorHorse pages
For anything about the words on this website rather than about a parcel.
Send it to [email protected]. The desk reads that address Mon–Fri 9:00am–5:00pm ET.
Corrections are made in the page's own sentences rather than added underneath it, and the review date at the foot moves forward when one lands. The about page sets out the method those corrections are checked against.
Govigorhorse addresses for VigorHorse post and returns
Four cards: two addresses that take post, one that does not, and one disclosure.
Office, for correspondence
919 Third Avenue, Floor 11, New York, NY 10022, USA
Letters, legal notices and press. Jars posted here land in an office rather than a warehouse and have to travel on, and the days that takes come out of the window you are trying to claim inside.
Returns, for guarantee parcels
2 Hudson Place, Suite 400, Hoboken, NJ 07030, USA
Call the order desk before anything is posted. A parcel arriving without a return authorisation can be refused at the door, and a box with no name inside it is the commonest reason a refund stalls.
The line printed on the jar
VigorHorse, Largo, FL 33773
(877) 257-0825 · [email protected]
The distributor named under the panel. A different organisation with a different job, and no visibility of an order placed through this website.
The discrepancy, disclosed
The seller supplies the returns address as “2 Hudson Place, Suite 400, Hoboken, NY 07030”. Hoboken and the 07030 ZIP code are both in New Jersey, so this website prints the state as NJ and says so here rather than correcting it silently. Confirm the address on your own return authorisation before posting anything.
What the VigorHorse desks cannot do
Five things none of the three desks can do, and the one that catches people out.
- No desk on this page can take an order. Every order goes through the seller's checkout, which is where the price you pay is printed.
- The order desk cannot change a sentence on this website, and the website desk cannot see your order. They are different organisations doing different jobs.
- The line printed on the jar cannot look up an order placed here, cannot start a refund and cannot see this website's records.
- None of the three can give medical advice. The safety pages on this website point at published guidelines instead, which is the honest substitute.
- This website takes nothing typed into a form. The two forms above are checklists, which is said on them rather than discovered afterwards.
The third line is the one that costs people the most time, because the number on the jar looks like the obvious place to ring. It belongs to the distributor named under the panel, it is a real desk for the product as a manufactured item, and it has no record of an order placed through this website.
How long a VigorHorse reply takes
Four routes, and what each one usually takes.
| Route | Open | Usual reply |
|---|---|---|
| Order desk, by telephone | Mon–Fri 9:00am–5:00pm ET | Immediately, on the call |
| Website desk, by email | Mon–Fri 9:00am–5:00pm ET | A working day for an acknowledgement; a correction with a source usually inside the week |
| A refund, once the parcel lands | Business days | 3 to 5 days to process, then 5 to 10 on the card |
| A panel photograph sent for correction | Mon–Fri 9:00am–5:00pm ET | The page is changed and re-dated once the difference is confirmed |
Two of these four waits belong to organisations neither you nor this desk controls, which is usually why a refund that feels slow is not actually stalled.
If a message has gone unanswered longer than the table suggests, send it again with the original date in the subject line. That is faster than starting over, and for an order question the telephone is faster than either.
VigorHorse contact questions, answered briefly
What is the VigorHorse customer service number?
+1 (302) 200-3480, Mon–Fri 9:00am–5:00pm ET. It handles tracking, address changes, replacements and refunds on orders placed through this website.
Why are there two VigorHorse phone numbers?
Because there are two organisations. The order desk takes orders placed here; (877) 257-0825 is printed on the jar and belongs to VigorHorse, Largo, FL 33773, which cannot see those orders.
Can I order VigorHorse over the phone?
No. Orders go through the seller's checkout. The desk exists for what happens after an order, which is tracking, changes and refunds.
Does the contact form actually send anything?
No, and it says so. These are static pages with no server behind them, so the form is a checklist of what the desk will ask for rather than a transmission.
How do I report a mistake on this website?
Email [email protected] with the page named and the sentence quoted. A correction with a source attached is usually made within the week.
Sources cited on this VigorHorse contact page
One general reference, because a contact page is a directory rather than an argument.
- National Center for Complementary and Integrative Health. Dietary and Herbal Supplements. https://www.nccih.nih.gov/health/dietary-and-herbal-supplements
Order VigorHorse on the official website
The checkout is the only ordering channel, and the 60-day window starts the day the order is placed.
One bottle $89 · six bottles $294 · 60-day money-back guarantee
Order VigorHorse On The Official WebsiteOne gummy a day · 30 per jar · lot VIG-26/GO-6654
